![]() It can occur while I am using Firefox, and while Firefox is idle while I use a different application. "Have you noticed that the problem is associated with some actions/events in the system, or it happens randomly?"įrustratingly, I have still not determined a reliable sequence of actions to produce this crash. If you can tell me what to do, I am more than happy to capture any information provided by Visual Studio.Ģ. What this means is that the Firefox crash reporter data (when captured), and the Windows crash data via Visual Studio, both indicate the same cause: aimemb.dll. Using the Debug option with Visual Studio 2013 Community Edition, the debugger breaks at the program exception that caused the crash, which is within aimemb.dll. Then the user is given the option to close the application or debug it. However, when the FF crash reporter does not catch the crash, the user is presented with the standard Windows dialog box indicating the application has crashed and Windows searches for a known solution. When this happens, a FF crash ID is created and the data is saved and can be viewed via the "about:crashes" page in FF. When the FF crash reporter catches the crash, the user is presented with a dialog box allowing them to submit additional comments with the crash data and has an option to close or restart Firefox. Unfortunately, many of these crashes are not caught by the Firefox crash reporter. For example, just before I started this post. "How often does the problem happen (for example - two times a day or five times a week)?" FF, AWM, and Windows are fully upd ated to the latest version.ġ. This problem has been rather elusive to pin down. Hi Bogdan, thank you for the quick reply. What OS are you running (version, 32- or 64-bit)? What version of Firefox are you running now? Can you tell what version did you use when the problem started?ĭo you have any visual theme enabled in Firefox? Have you noticed that the problem is associated with some actions/events in the system, or it happens randomly? ![]() How often does the problem happen (for example - two times a day or five times a week)? This crash occurs whether Firefox is the active application or not. The Firefox dump information can be found here: Signed by: Actual Tools Ĭontents: Shortcut to: Dimensions: Length: Pages: I just upgraded to the latest release of AWM. Reviewing the reports indicates that is causing "EXCEPTION_ACCESS_VIOLATION_WRITE" which results in the Firefox crash. I finally found out how to track down the cause via the "about:crashes" page and the Firefox crash reports. I have had a problem with Firefox crashing frequently for several months. , AWM's aimemb.dll is causing Firefox to crash » ![]() One of the things that may play a role here is that the company does not seem to update the add-on on the Firefox website as often as it is updated on the LastPass website.Ī good place to start the troubleshooting is the LastPass website therefor to check if you are running the latest version of the extension or if a new one has been released that has not been made available on the Mozilla website and as a consequence not via the browser's automatic update feature.Topic: « aimemb.dll keeps crashing Firefox I'm not sure what the problem is exactly but the Last Pass guys should consider fixing it, as it is an annoying experience to witness the freezes every time the add-on updates automatically in Firefox. You need to disable the Last Pass add-on first so that the web browser starts up normally. Download the non binary version of the Last Pass add-on, and drag and drop it into the Firefox interface to install it. Some users were reporting problems with Last Pass, most of them were running a 64-bit edition of Windows 7, just like I do. I then remembered that I had the same problem about a month ago (see Fix Firefox With Last Pass Not Responding), and checked the Last Pass forums for news on the topic. I found out that the password manager add-on Last Pass was the problem. I then enabled one add-on at a time to see which one was causing the hangs. Pro Tip: To start Firefox's Safe Mode, hold down the Shift-key on your keyboard before you click on the Firefox icon to start the browser. Firefox ran fine with no add-ons running in the background so that I knew that it was add-on related. Since this is not the first time Firefox acted up I started to troubleshoot the issue by disabling all add-ons to see if an add-on was the culprit. Killing the Firefox process and restarting the PC did not help. The tabs of the websites that were open in the last session were showing up but they were not loading at all. ![]()
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